shipping
Delayed Delivery & Pick Up Due To Massive Flood
Please be informed that major floods caused by heavy rain may affect counter, delivery and pick up services in areas impacted, the affected states are Klang Valley, Negeri Sembilan, Melaka, Pahang, Terrengganu and Kelantan. We truly appreciate your patience and understanding of the potential delays of your packages as we are in communication with all carriers on a daily basis to ensure we are able to offer our customers the most up-to-date information regarding this issue.
Shipping and Charges
Davines Malaysia offers free delivery throughout Malaysia for online purchases worth RM300 or above. Shipping charges for orders below RM300 are as follows:
The Shipping Methods:
| Shipping Method | Shipping Fee | Delivery Period |
|---|---|---|
|
Below RM300: West & East Malaysia |
RM15.00 / RM25.00 | 3 - 5 business days |
|
Above RM300: West Malaysia |
Free Shipping | 3 - 5 business days |
|
Above RM300: East Malaysia |
Free Shipping | 3 - 5 business days |
STANDARD DELIVERY - Period for Reference only.
We strive to deliver your purchased products in shortest time possible. All orders are in process as soon as the transaction is confirmed. All orders will deliver by our dedicated courier service, Monday – Friday, excluding weekend and public holidays.
STANDARD DELIVERY - Process and Lead Time
- Delivery will take up to 3-7 business days from date of purchase.
- Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.
- Delivery is not available for addresses with P.O. Boxes.
STANDARD DELIVERY - Order Tracking and Delivery Status
- Once your orders have been picked up by our logistic partners, tracking codes would be available and you can then track the delivery status of your local orders via the DOMESTIC (Malaysia) ORDER HERE:
Standard Delivery: Tracking Methods
| Shipping Methods | Tracking Methods |
|---|---|
| West Malaysia: NinjaVan |
Track Here |
| West Malaysia: DHL ecommerce |
Track Here |
| East Malaysia: GDex |
Track Here |
In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.
Please contact our customer service by ask@davinesmy.com or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 8.00am – 5.00pm for assistance.
Some of the products are not available ship to East Malaysia
- NATURALTECH ENERGIZING GEL (150 ML)
- NATURALTECH ENERGIZING SEASONAL SUPERACTIVE 100ML
- NATURALTECH ENERGIZING SUPERACTIVE (100 ML)
- MOMO CREAM (75 ML)
- OI ALL IN ONE MILK (135ML)
- OI ALL IN ONE MILK (50ML)
- OI OIL (135 ML)
- OI OIL (50ML)
- NATURALTECH ENERGIZING THICKENING TONIC 100ML
- MORE INSIDE STRONG EXTRA HOLD HAIR-SPRAY (400ML)
- MORE INSIDE MEDIUM HOLD HAIR-SPRAY (400ML)
- NATURALTECH CALMING SUPERACTIVE (100 ML)
- MELU SHIELD DV (250ML)
- MORE INSIDE BLOW DRY PRIMER 250ML
- MORE INSIDE INVISIBLE NO GAS SPRAY (250ML)
- MORE INSIDEVOLUME BOOSTING MOUSSE (250ML)
- MORE INSIDE CURL MOSTURIZING MOUSSE (250ML)
- NATURALTECH REPLUMPING HAIR FILLER SUPERACTIVE 100ML
- MELU SHIELD (250 ML)
- VOLU MIST DV (250ML)
- VOLU MIST (250 ML)
- HAIR REFRESHER (150ML)
Multiple Addresses Delivery
We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.
Do you ship internationally?
No.