How does the referral program work? The referral program allows you to share your referral code with friends. When they use the code to make their first purchase, they receive a 10% discount, and you earn 1000 points.
Where can I share my referral code? You can share your referral code through copy link, WhatsApp, email, messenger, Facebook, and Twitter.
How do I use the referral code? Simply click on the referral link shared by your friend, and the code will be automatically applied when you add a product to your cart. Please use the 10% OFF code promptly to prevent expiration.
What should I do if I lose my referral code? If you lose your referral code, please contact our live chat support for assistance in retrieving it.
Can I use different devices or IP addresses to make a purchase? To be eligible for the referral program, you must use the same device and IP address that you used when clicking the referral link.
When will I receive my 1000 points? You will receive your 1000 points after your friend makes a successful purchase using your referral code.
What if my friend uses a different device or location to purchase? For your friend to be eligible for the 10% discount, they must use their own device and location for both registration and purchase.
Can I combine the referral discount with other offers? No, if you decide to use the subscribe to email (e.g., RM15 OFF), you will not be able to use the 10% referral discount. Choose one for your purchase.
What happens if my friend doesn't use the referral code? If your friend doesn't use the referral code during their first purchase, they won't receive the 10% discount, and you won't earn the 1000 points.
Can I save the Subscribe to Email code for a future purchase? Yes, If you choose to use the 10% off from your friend first. Yo can use the subscribe welcome code for your next purchase and enjoy the discount then.